The usage of catalogue of indicators for evaluation of e-government policies, programs, projects and services In the last two decades, we have witnessed rapid development of both the research and application of e-government, a field concerned with the deployment and influence of information and communication technologies on public administration and its operations. In its early stages, the focus of e-government field was predominantly on developing solutions and finding opportunities for such developments in public administration. Later, the evaluation of e-government endeavours gained on importance. Subsequently, a large number of indicators and evaluation frameworks focused on e-government public policies, programs, projects and services have been designed. Most of the information on the designed indicators is published in the vast and therefore opaque corpus of research articles in the field. In this paper, we present a catalogue of indicators for the evaluation of e-government providing concise descriptions of indicators as well as a transparent and easy access to the extensive literature on the subject. The catalogue currently includes information on five hundred indicators for the evaluation of various aspects of e-government. The presentation of the catalogue is accompanied by an illustrative example of its use for evaluating different stages of the process of design and implementation of an e-identity management policy in Slovenia.
F.16 Improvements to an existing information system/databases
COBISS.SI-ID: 4731054Members of the research group organised an international conference with almost 200 participants in September 2015 in Ljubljana.
B.01 Organiser of a scientific meeting
COBISS.SI-ID: 281280000Good administration has evolved in administrative science and practice in different countries and administrative (sub)systems differently. It has long been understood - referring also to Article 41 of the EU Charter of Fundamental Rights - as primarily a legal doctrine, with specific rights of citizens and businesses toward authorities. However, the notion of good administration must be expanded since public administration as a system is inevitably interdisciplinary. In particular, it must incorporate specific managerial and organisational elements, such as proper leadership, tasks setting, and adequate working conditions, as satisfied civil servants better satisfy public interest and the partiesʼ (i.e. public services usersʼ) rights and legitimate expectations. In view of the above, a theoretical analysis of good administration in relation to good governance was conducted, with special focus on the Slovene practices in various types of administrative agencies. The basic findings support the hypothesis of a rather abstract and thus insufficient understanding of certain elements of good administration (such as the right to be heard, conduct of procedures within reasonable time, etc.). If good administration is to become daily practice, policy makers should consider the fact that value-based rather than purely structural and normative changes are needed.
B.03 Paper at an international scientific conference
COBISS.SI-ID: 4635310The respective scientific monograph tackles legal-policy oriented issues at the cross roads of globalization of public governance, constitutional law and administrative procedures. Developmental guidelines in the filed in Slovenia, EU and USA are analyzed in depth by research on theoretical guarantees and problems in domestic and international administration and case law. The book addresses relation between general codification of administrative procedures in order to strive for efficient protection of public benefit, and simultaneously guaranteeing minimum standard rights of defense to subordinate parties in fragmented public administration, both generally and on individual administrative fields, such as tax inspection, building, social support, internal affairs. The monograph offers scientifically grounded results on Slovenia as left behind most developed countries since it insists at old patterns. This provides grounds to policy makers for a renewal, since administrative procedures are in respective role model countries understood as a motor of strategic development of public administration.
C.02 Editorial board of a national monograph
COBISS.SI-ID: 278617088The is predominantly devoted to public administration and public policy issues in Central and Eastern Europe. Journal`s goal is to publish top quality papers based on own empirical research carried out in Central and Eastern Europe, theoretical papers developing general public administration and public policy theory, or their specific dimensions in the region. The journal is listed in Thompson Reuters and Scopus.
C.03 Guest-associated editor