The paper shows the methodological basis for measuring the efficiency and effectiveness in state administration, especially in the Slovenian police. By improving the methodological tools and analytical bases held by the police leadership to optimize limited resources, understanding and use of approaches, tools and techniques to measure the efficiency and effectiveness would be deepened. This would also improve financial responsibility of the considered part of the public sector as well as the planning of strategic development and efficiency of the work and the reputation of the Slovenian police in relation to European and global environment. In this respect, the main purpose of the paper is to present potential methodological approaches which will be based on existing databases and will systematically measure efficiency and effectiveness of the Slovenian police.
B.03 Paper at an international scientific conference
COBISS.SI-ID: 3693742This book addresses the topic of public sector management both from theoretical and practical perspective. Content of the book is divided into 11 chapters, covering topics such as functioning and organization of public sector, contracting and quality assurance in the public sector, strategic planning and marketing in public organizations, etc. The book specifically addresses also the practical aspects of police work, which is illustrated by two case studies - the use of a balanced scorecard and quality assurance in the police in the field of citizen complaints.
D.10 Educational activities
COBISS.SI-ID: 257377536