In the paper, we present the architecture and the technical platform of the active life-event portal. In contrast with existing, passive, e-government portals that provide general information about the available e-services and the ways to invoke them, active portal provides personalized information that correspond to his/her specific circumstances and needs. The circumstances and needs are identified through dialog with the user based on the life-event workflow models. The architecture is based on standard algorithms for workflow management.
COBISS.SI-ID: 2744238
In this paper, we present reference models of life events that we developed with generalization of models of the same live event in different European countries. We present a reference model for the "getting married" life event, present different levels of life-event reference models, and relate our reference models to existing ones in the domains of public administration and e-government.
COBISS.SI-ID: 2743982
The paper provides overview of methodologies for modeling life events in the public administration domain. It establishes a typology of approaches as a framework for unified comparative analysis of different approaches to life-event modeling. Based on the results of the analysis, the paper introduces conceptual frame of the life-event ontology in public administration that serve as a basis for further development of the life-event ontology.
COBISS.SI-ID: 2901422
The paper addresses two interrelated unresolved issues: (1) How to increase the current low level of e-government use, and (2) How to advance the current practice of analyzing data from e-government satisfaction surveys in order to arrive at guidelines for decision-makers when shaping future e-government development. For this purpose, an inventive cause-and-effect model was developed and operationalized by a set of indicators observed by a citizen satisfaction survey carried out in Slovenia. The model was then estimated using the Partial Least Squares regression method.
COBISS.SI-ID: 3156910
The paper presents formal analysis of the network of citations between authors of articles in the e-government research field, identifies most cited authors and relates them to the most influential topics that shaped the research field in its early years of development. The paper received outstanding paper award in the category of the most compelling, critical research reflection at the Eight International Conference on Electronic Government (EGOV-2009, http://www.egov-conference.org/egov-2009/).
COBISS.SI-ID: 3236526