Internet non-use is increasingly concentrated in vulnerable groups of people, especially among ageing populations and those with low socio-economic status. As participation in society becomes largely dependent on use of internet-enabled technologies, internet non-users may seek alternative ways of using the internet. Proxy internet use (PIU), where internet non-users ask internet users to perform online activities on their behalf, is a strategy for obtaining (indirect) internet access. This study examines factors for engagement in PIU, focusing specifically on how nonusers' reasons for disengagement relate to their engagement in PIU. The results from multivariate analyses of survey data from a nation-wide representative sample show that 47% of internet nonusers in Slovenia who report having someone available for PIU in fact engage in PIU. In analysing four types of reasons for internet non-use - those related to interest, access, costs and skills - the results show that access issues are negatively related to engagement in PIU. Conversely, reasons related to skills issues are positively related to engagement in PIU. Considering that access to online services through PIU offers an important degree of digital inclusion, the results of this study have important policy implications. Policy initiatives tackling digital inequalities should be sensible to access and skills issues resulting in disengagement.
COBISS.SI-ID: 35721821
Digital inequalities research has documented a set of practices related to people's Internet use that questions the binary division between Internet users and non-users. In particular, among older adults, a considerably large group of individuals has been identified as not using the Internet by themselves; rather, they ask members of their personal networks to do things online for them they use the Internet by proxy. Since previous research shows that children and grandchildren are important sources of help when it comes to Internet use, the current paper indicates that the notion of intergenerational solidarity is a sound conceptual basis for understanding the relationship between social support networks and proxy Internet use among Internet non-users. Notably, the concept of functional solidarity as a dimension of intergenerational solidarity is advanced, as this relates to the frequency of the intergenerational exchange of resources and services encompassing various types of assistance and support offered between two generations. Empirically, this paper investigates how the two types of social support networks and their characteristics are associated with proxy Internet use. The results from multivariate analyses of survey data from a nation-wide representative sample show that when comparing emotional and socializing support networks, only the latter is associated with proxy Internet use: Internet non-users who have (grand-)children in their socializing support network...
COBISS.SI-ID: 35335773